LTC Echo works to create a 360° interpreter. This means that we look to develop the linguistic abilities, professionalism, role and skills that a bilingual staff or interpreter needs to deliver the highest quality of interpretation. To do this, LTC Echo offers Language Assessment, 16-Hour and 50-Hour Bilingual Staff/Interpreter Training, and Consulting Services to help you excel in utilizing language and interpreting services.
Language Assessment
Using bilingual staff to interpret as needed? Let us evaluate their language ability so that you can have confidence in their ability to do the job well.
LTC Echo knows that at the core of quality interpretation is linguistic competency. LTC Echo offers you the opportunity to assess the linguistic fluency of the native and target languages of bilingual staff and/or interpreters.
Language Assessment Includes:
For more information, or to schedule an assessment, click here.
Bilingual Staff and Interpreter Trainings
Knowing that many times people are used to “help” interpret when they have had no formal training, businesses and individuals are working hard to communicate with Limited English Proficient (LEP) clients and employees. But, what are the most effective practices and cost-efficient solutions available to serve LEP populations?
LTC Echo wants to partner with you in providing the highest quality service to your LEP clients and employees. To do this, LTC Echo offers a variety of professionally-designed trainings for interpreters and bilingual staff.
Join us for essential professional development in interpretation as we raise the bar in conducting business with Limited English Proficient populations.
50-Hour Medical Interpreter Training
In today’s medical setting, accurate, efficient interpretation is crucial for quality health care delivered in a timely manner. A professional interpreter can be trusted to protect confidentiality and reduce liability, respond appropriately to the intense demands of the medical setting, and ensure that Limited English Proficient (LEP) clients receive the best possible care from their health care provider.
In response to the need for helping medical interpreters become professionals, LTC Echo offers highly interactive, well designed interpreter training programs that allow participants to learn the most current standards and effective practices in interpreting in the medical setting. LTC Echo trainings include:
Role of the interpreter in the health care environment
Meeting the demands of the medical setting
Standards and laws for medical interpreters (e.g. HIPAA)
Medical terminology
Essential interpreting skills needed to facilitate the primary relationship
Medical interpretation role play
Reality-based simulations
Group and panel discussions
LTC Echo invites you to take advantage of this top-of-the-line training.
For more information or to sign up, click here.
16-Hour Industry Specific Trainings
LTC Echo knows that companies and individuals are working hard to provide equal, quality services to the substantially growing number of Limited English Proficient (LEP) clients and employees.
Let LTC Echo help you with effective practices and solutions to best serve the LEP population in your industry. LTC Echo hosts highly interactive, professionally designed interpreter training programs that address topics relevant to the specific demands within each industry. To see a list of industries in which we offer training, click here.
LTC Echo Industry-Specific Trainings offer the following options to optimize communication practices with LEP clients and employees within your particular industry:
Essential interpreting skills for the specific work environment
Terminology applicable to the industry
The role of the interpreter in the specific work setting
Standards for professional interpretation
Individualized role play
Reality-based activities
LTC Echo welcomes your participation in these opportunities for quality training.
To sign up or customize your training, click here.
Coaching/Consulting
Learn how to effectively utilize your bilingual staff and/or incorporate interpreting services into your business.
LTC Echo offers consulting programs that can help you implement language services into the day-to-day operations of your facility. This, as a result, can increase efficiency and effectiveness in working with your LEP clients.
LTC Echo provides on-site training for English-speaking staff to teach you best practices for integrating interpreters and bilingual staff to successfully meet the needs of clients. Benefits of this understanding include better patient care, reduced liability, and money savings, in addition to many other improvements within your company.
These consulting services are offered in two hour sessions, allowing us to educate and consult on using bilingual staff and interpreters to improve your services.
To begin utilizing these consulting services, click here.